PRODUCT CARE & Safety

Signs, boxes, wood products and other items are created with a variety of materials and the listing will state the expected use (indoor, outdoor etc). If you are unsure please email us to find out the best material for your item prior to ordering.

All items last longer out of the sun and weather, and with gentle handling, and less cleaning your item will last a long time.

Paint, varnish, plastic and wood will discolour or warp when exposed to direct sunlight over time. We select UV resistant products where possible, and more robust materials and sealants for outdoor items, but as items age, this is a natural occurrence over extended time periods.

These items should be cleaned by dusting with a soft, dry lint free cloth or microfibre cloth. For stubborn stains you can use the same cloth, dampened* with warm water and a drop or two of dish soap, squeezed out well prior to gently wiping the spot in question. Never scrub or scrape any item, and do not use abrasive tools/materials or harsh chemical cleaners.

*Please note while most items are sealed, and therefore appropriate to wipe with a damp cloth, some indoor signs or ply products, including height charts, are unsealed, which means wiping with a wet cloth will actually stain the product, if you are unsure or need to remove a stain from an unsealed product you can email us and we will let you know the best way to tackle a mark.

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Our timber platters & boards are coated with Gilly’s Chopping Board oil or Feast & Watson Orange oil for a natural and food safe finish.

Placing a small piece of baking paper or a silicone mat under any really sticky or runny foods and cleaning immediately after use will help maintain your gorgeous platter and make cleaning easier.

Although designed to last, you can improve platter lifespan by avoiding hard scrubbing, cleaning with hard or abrasive tools/materials or harsh chemical cleaners.

To clean simply wipe gently with a microfibre cloth dampened in warm water and 1-2 drops of dish soap.

Platters can be re-conditioned using a food safe, quality chopping board oil when they naturally begin to age or show small surface marks from utensils over time. Clean well first, and when dry apply the oil as per the brand instructions (usually wiped on with a lint free cloth, with excess removed using a fresh cloth after 1-2hrs. It’s a good idea to allow 24-48hrs for it to soak in and dry before next use.

All timber items will last longer out of the sun and weather, with good handling, and gentle cleaning your platter will last a long time.

We use a variety of metals for jewellery findings. As we create costume jewellery the majority of our findings are not made from precious metals, but rather from surgical or stainless steel and/or coated base metals.

These metals will naturally tarnish over time, but can be cleaned by using jewellery tarnish removal products. The rest of the piece should be cleaned by dusting with a soft, dry lint free cloth only.

Do not wet wood jewellery, or it may warp or stain. Never scrub or scrape any item, and do not use abrasive tools/materials or harsh chemical cleaners.

Environmental factors can affect the speed and intensity of tarnishing so storing in a jewellery box or drawer is best.

Resin items are unique and fluid creations, with natural variations that make them special. Due to the way resin is cast in moulds then painstakingly hand finished, no two resin items will ever be identical, even using the same materials, colours and mix.

These differences are nothing to worry about, in fact, they’re part of the personality and irreplaceable charm of resin. Resin items are incredibly beautiful, strong and durable pieces.



Due to the unpredictable nature of resin, each casting will have small variations such as darker or lighter pigment areas, minute air bubbles, a slight variation in shape, or may be a small indent where the mix, pigment or materials cast inside, like metallic leaf, hit each-other or the edge of the mould etc.

For this reason resin items usually have a “good side” – the front or top of an item – which will be show-stopping with all the best features on display, and the back or underneath will usually be plainer with more texture.

All of our products are made with the utmost of care and quality.

When creating our pieces we use a variety of unique and complex techniques to achieve our beautiful aesthetic.

Please keep in mind that like all things in life, wearable art will eventually wear out, signage (both indoor and outdoor) will eventually wear out too, in varying timeframes depending on the environmental impacts it is subject to and the material of construction.

We carefully select materials and sealants to last as long as possible, so you can enjoy your item for the maximum timeframe.

We understand in life accidents can happen, if you damage or break your pieces in any way please do not hesitate to contact us for advice on how to mend them or send them back for repair. Note repair itself and all postage costs for repairs are the responsibility of the buyer, unless the item arrives faulty or significantly not as described and qualifies for a refund (see our Returns Policy and Shipping Information pages for more info) . Prior to sending your pieces back to our workshop please contact us.